![]() To make a refund request please e-mail our contact center. Guests may request a refund of the cash value (the refund amount forfeited by the guest in exchange for the Refundable FCC) of any unused Refundable FCC at any time. While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our EZAir (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance. FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also.įCCs are non-transferrable but may be used to pay for others on the same booking. Cancellation of a Refundable FCC (cash value) will automatically cancel any bonus FCCs related to the original. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. ![]() In the event an FCC being returned to My Princess Account is expired, if the FCC is a Refundable FCC (in which case it will be labeled with a cash value), Princess will refund its remaining cash value to the associated Captain Circle Number (CCN). In the event any guest believes any cancellation fees have been applied in error, they should contact us. Cancellation fees will be deducted from any used FCCs prior to being returned to the guest’s My Princess Account (if applicable). ![]() This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. FCCs must be used before their stated expiration (book by and sail by) date.įCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. FCCs issued in lieu of refunds are refundable (“Refundable FCCs”) otherwise FCCs are not refundable (“Nonrefundable FCCs”). Princess may sometimes also elect to award a good-will FCC, or bonus FCC. Check "Finding Future Cruise Credits and Deposits" below for details.ġFor United States and Canadian residents only, excluding New York and Quebec.ĢAvailable in the United States, Canada, United Kingdom, Australia & New Zealand.įuture Cruise Credits (“FCC(s)”) may be awarded to guests for many reasons, including if their cruise is cancelled. If yours is one of them, you’ll see this in the Circle Savings section of your My Princess account. *A few FCCs appear as discounts, which can only be applied to cruise fare and not other components of your booking or those of your travel companions. For details, see Terms & Conditions below. or even Taxes, Fees and Port Expenses (TF&PE)īecause FCC is like store credit, it can be subject to cancel fees like any other type of payment.Even better, you can also apply any such credit toward many other charges on your booking, including*: Consult the Prohibited Accommodation List for more information.It’s now easier than ever to use your Future Cruise Credit (FCC)! You can apply it toward your next cruise fare or contribute to a travel companion’s fare on your booking. nationals from lodging, paying for lodging, or making reservations at certain properties in Cuba. Consult the Cuba Restricted List for more information. residents), even legally authorized travellers, are prohibited from engaging in direct financial transactions with certain Cuban hotels, shops, and tour agencies owned or controlled by the Cuba military or intelligence services as listed on the U.S State Department Cuba Restricted List. Department of the Treasury website for more information on Cuba Sanctions. Exportation, importation, or transmission of information or information materialsīefore booking a trip to Cuba, U.S.Activities of private foundations or research or educational institutes.Educational activities / group people-to-people educational travel.Professional research / professional meetings and conferences.government, foreign governments, and certain intergovernmental organizations The Office of Foreign Assets Control (OFAC) requires that all such travelers fill out a declaration to acknowledge that they are holders of a specific travel license for Cuba, or that their travel to Cuba is related to one of the following general license categories: ![]() Travel to/from Cuba is restricted for U.S citizens, U.S permanent residents and other persons subject to U.S jurisdiction. ![]()
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